Sunday, September 8, 2013

Not So Final Thought...

Carmela has officially delivered the blinds, receipt in hand.  Hopefully they fit properly, but otherwise, a good wrap up to a bad experience.  I received my receipt as well, with a, 'Your Opinion Counts' code on the bottom of the receipt.  Yup, on my way over there to fill that out appropriately... I could win $3000 haha!

Since this thing has blown up to over 400 page views, I would be a failure if I didn't now write about every experience I have with Home Depot going forward.  Since I am redoing my basement, I will continue to shop at Home Depot, and will continue to keep this Blog Going.  :)  Though I have no intention of causing issues, I only want Home Depot to hold to their values.  For those who aren't aware of them, this is pulled directly from their website (http://www.homedepot.ca/corporate-affairs/values):


1. Taking care of our people:

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

2. Giving back to our communities:

An important part of the fabric of The Home Depot is giving our time, talents, energy and resources to worthwhile causes in our communities and society.

3. Doing the right thing:

We exercise good judgment by "doing the right thing" instead of just "doing things right". We strive to understand the impact of our decisions, and we accept responsibility for our actions.

4. Excellent customer service:

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

5. Creating shareholder value:

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

6. Building strong relationships:

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

7. Entrepreneurial spirit:

The Home Depot associates are encouraged to initiate creative and innovative ways of serving our customers and improving the business and to spread best practices throughout the company.

8. Respect for all people:

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as part of The Home Depot team.
Number 4 speaks to me, as a consumer, the most. Anyway, that is all for now folks. Good luck with your future endeavors with Home Depot.

Feel free to comment about the entertainment that my experience can be for you.  

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