Below is the email I received from Carmela. Though, she won't get any awards for her spelling, she does seem to vaguely address the concerns. I spoke to her on the phone, to which she apologized, and reassured me this is not the type of experience she would expect in her store. They are going to deliver the blinds, and give them to me for half price. I think it's relatively fair. I hope for their sake, that the time and money I spend there over the next little while is a pleasant experience.
She is to call me back, so stay tuned... :)
She is to call me back, so stay tuned... :)
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Good Afternoon Mr. Huber
My Name is Carmela Fioriello, I am the Assistant Store Manager for the Home Depot South Common location. I am contacting you in regards to your recent experience with the attempted purchase of window coverings. I would first like to apologzie for the inconvinience you have experienced with this purchase and would greatly appreciate the oppotunity to resolve this matter for you. If you could, at your convinience, contact me directly at 780-XXX-XXXX I would appreciate the opportunity to resolve this matter for you in full today if that would be acceptable to you.
I look forward to speaking to you.
Thank you
Carmela Fioriello
Assistant Store Manager
South Common Home depot
South Common Home depot
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